How Do I Set Up mySierra Account?

Your mySierra student portal account can be used to access your email, register and pay for classes, buy a parking permit, check your grades and much more.

Note: If you are a former or returning student and you don’t recall your username or password, please contact Admissions and Records to recover your username and Student ID Number. With this information, you can use the password reset tool (questions/answers option) to reset your mySierra password.

Follow these instructions to set up your mySierra account:

  1. Find the “Welcome to Sierra College” email in your personal email account. 
  2. Reference, write down or save (1) your Sierra College Username, (2) Student ID number, and (3) Sierra College email address. If you don’t know or can’t find your username, you’ll have to contact Admissions and Records.   
  3. Go to the Sierra College website ( and click on mySierra in the top right corner.
  4. On the mySierra login page (see Image 1), click on “Create/Reset Password”.

    Image 1

    mySierra Password Reset

  5. On the “Reset My Password” page (see Image 2), we recommend selecting the “With Questions” button. You can also select “With a PIN.” The “With a PIN” option will send a PIN to your personal email account that you will later use to verify your identity. Note: This option will only work if you already have a mobile number and/or personal email address saved in mySierra.

    Image 2
    mySierra Identity Username
  6. On the “Enter your Identity Username” page, enter the username provided in your Welcome Email and click “submit”. (see Image 3)

    Image 3
    mySierra Identity Username
  7. Answer the questions on the screen to verify your identity. Make sure you follow the format on the left side of the screen for your date of birth: 2-digit day, 2-digit month, 4-digit year separated by forward slashes (/).
  8. Enter the student ID number provided in your welcome email. Note: It is a good idea to click “Show answers” before you submit. This way you can verify you typed all your information correctly. 
  9. If all your information is accurate, click “Submit”. 

  10. You will be taken to the Sierra College Security Policy. Click “Accept”.

  11. Now create your password. Note: When choosing a password, make sure to carefully review the rules below or the system will not accept it: 

    Sierra College Password Rules
    The password length must be 10 to 32 characters
    Include at least one uppercase letter
    Include at least one lowercase letter
    Include at least one number
    No special characters, such as: !@#$%^&*()_+-=~`:”;’{}|[]\<>?,./
    The password cannot contain your username, first name, middle name, or last name 
    The password cannot be the exact same as the last 25 previous passwords

  12. When you receive the message that you have successfully updated your password, click “Exit”.